At Bilia you have opportunities to take training courses tailored to different roles and levels of qualification. As a manager, you can take leadership courses at Bilia Academy. These courses are available at several levels and include, for instance, fundamental education in leadership, communication, presentation technique and management by objectives, and they cover concrete topics necessary to being a manager at Bilia, such as finance, business acumen, recruitment, negotiation and HR issues.
For engineers and sales personnel, there are training courses at several different levels. Bilia’s proprietary RACE concept contains processes and methods for how we work in car sales, damage centres and service centres. The RACE processes provide guidance in how to handle different situations to achieve the best results.
By following set procedures, we achieve efficient flows and quality assure our working approach. Our general agents provide ongoing, brand-specific courses, in which sales personnel and engineers complete training in the latest models from each manufacturer.
As a new employee, you have an opportunity to undergo our orientation programme, which familiarises you with Bilia’s corporate culture. Besides the focus on culture, the aim is also to build networks between departments, companies and regions.