Vision and values

To be the best service company in the business through consideration for our customers and colleagues

Vision and values

We strive for continuous development, to be a little better each day, whatever our title or position. Working in a goal-conscious way founded on our vision, values and customer promise creates a positive spiral, enabling us to exceed expectations and provide a better experience for customers and colleagues alike.

Our vision

To be the best service company in the business – through consideration for our customers and colleagues.

We strive to be the best service company in the business, with full-service workshops, showrooms offering high availability, and customer service that is available round the clock. 

Culture and core values

Commitment, competence, genuine, respect

We are engaged in the meeting with customers, with each other, and with suppliers. We show our competence by using our expertise to find solutions and suggestions that benefit the customer the most. Being genuine, honest and showing mutual respect build confidence our company and our employees.

Customer promise

A better experience

At Bilia, we always try hard to exceed our customers expectations, whether the contact is by phone, as a visit to the workshop or in the car hall. By creating a positive experience that exceeds expectations and adds value, we can build long-term customer relationships that differentiate us from other players in the industry.

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Career

Find out more about what it's like to work with us!

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Career

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Sustainability

Our culture and core values govern our attitude and the way we interact with our customers and colleagues.

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Sustainability