Our offering is A Better Deal, with a clear focus on customer benefit. We strive to improve constantly and to live up to our core values.
Business concept
Bilia’s business concept is to offer car service, car sales and supplementary services that give the customers lasting added value.
Vision
Our vision is to be the best service company in the business.
Strategies
• By means of a clearer customer focus with more services and products, Bilia will create the necessary conditions for cost-effective and profitable growth.
• Continue to develop leaders and employees.
• Keep the focus on tied-up capital and costs.
• Develop the service market.
• Bilia will capitalise more on the link between car sales and car service.
• Growth should mainly come from products and services associated with the service market.
• Strengthen the Bilia brand.
Our advantages
Compared with our competitors we have a number of advantages. Based on these advantages we will develop our business:
• Bilia has a strong focus on the customer. We strive constantly to develop our service.
• Car sales also offer an opportunity to tie the customer to Bilia when it comes to service.
• Our employees are highly qualified and interested in developing to give our customers the best possible service.
• Our size confers advantages in purchasing, logistics and administration.
• We have a strong brand. Bilia has a wide range of products and brands in both the Service Business and the Vehicle Business.
• Our dealerships have high accessibility.