- This is Bilia
- Statement by the Managing Director
- Concept, Vision, Goals and Strategies
- Market with Green Cars in Focus
- Bilia gets Equipped for the Future
- The Market's Driving Forces
- Focus on the Customer
- Bilia's Core Values
- Bilia Academy Strengthens the Brand
- Financial Overview
- Group Overview
- Share and Shareholders
- Annual General Meeting 2009
THIS IS BILIA
With 101 facilities in Sweden, Norway and Denmark and Netbil on the Web, Bilia is Scandinavia’s largest car chain, with a leading position in servicing and sales of cars and transport vehicles plus supplementary services. Our customers should always find dealing with Bilia a pleasant experience. We want to be the best service company in the business.
Bilia’s goal is to have the most satisfied customers in our showrooms, our stores and our workshops. Our core values are Accessibility, Interest and Simple Car Ownership. These values make it easier and more attractive for our customers to select, buy and own a car. Our facilities are modern, with good locations and generous opening hours – it is easy to visit us. Our customers are offered the option of simpler car ownership with our supplementary services within financing, insurance, workshop services, accessories and fuel. We take a genuine interest in our customers and want to be a support before, during and between car purchases. Bilia’s culture features service-mindedness – satisfied customers are our strongest competitive advantage.
In Sweden, our dealerships are located in the three major metropolitan regions, in Mälardalen and in Skaraborg. In Norway, Bilia is established in the southeastern part of the country, with a concentration in the Oslo area, and in Stavanger. In Denmark, we are located in and around Copenhagen. Our size gives us competitive advantages with regard to prices, range and a unified front, at the same time as our large number of dealerships means that we are always located near our customers.
Our Service Business includes workshop services, spare parts, store sales and fuel sales. New services and service concepts that simplify car ownership are constantly being developed.
Our Car Business includes sales of new and used cars, transport vehicles, customer financing and supplementary services. We sell cars from Volvo, Renault, Ford, Hyundai, Nissan, Honda and BMW as well as transport vehicles from Renault, Ford, Hyundai and Nissan.
We posted a turnover of SEK 14 billion in 2008 and had 3,553 employees at the end of the year. The Bilia share has been listed on NASDAQ OMX Stockholm since 1984.